Asan Support

Getting started

• Create your account: download Asan, then sign in with Apple or Google to set up your business profile.
• Add a customer: go to Customers and tap Add to save a name and contact details.
• Schedule a job: pick a customer, choose a date and time, and save the job to your calendar.
• Set up a recurring job: when creating a job, choose how often it repeats (for example weekly or monthly) and Asan keeps it on your schedule.

How confirmations and reminders work

When you confirm an appointment or send a reminder, Asanprepares the message and hands it to your phone's email or messaging app. You review it and send it yourself, so it comes from you. You stay in control of every message that goes out.

How to delete your account

You can delete your account at any time from inside the app: open Settings → Account → Delete Account. Deleting your account is permanent and erases your data from Asan. If you need help, email support@asan-planner.com.

How to export your data

You own your data and can download a copy at any time. In the app, go to Settings → Account and choose Export My Data to download a copy of your data on your device.

Sign-in help

Asan uses Sign in with Apple and Sign in with Google. Use the same method you signed up with. If you can't sign in, make sure you're using the correct Apple ID or Google account, then try again. Still stuck? Email support@asan-planner.comand we'll help you get back in.

Privacy and terms

For details on how we handle your information and the rules for using Asan, see our Privacy Policy and Terms of Service.